Refund Policy
Last updated: 2026-10-16
14-day money-back guarantee
If Pilot Pro is not right for you, ask for a refund within 14 days of your first payment and we will refund it in full, no questions asked.
Renewals
Renewals can be refunded within 7 days of the charge if you did not use AI features after the renewal. After that, cancel anytime to stop the next renewal — you keep Pro until the end of the period.
How to ask
International orders: reply to your Paddle receipt or contact Paddle at paddle.net. Brazilian orders and anything else: use our contact page with the e-mail of your account.